Cancellation and Refunds
Cancellation and Refund Policy
Last updated: September 4, 2026
Before Payment Completion
You can cancel by closing checkout before confirming payment. Talent7 does not grant a badge for a failed, cancelled, expired, or unverified payment.
Captured One-Time Purchases
Talent7's three fixed-price digital badge products are one-time transactions and are normally final after delivery. A refund may be considered for a duplicate charge, unauthorised transaction, incorrect product charge, or verified purchase for which Talent7 cannot deliver the selected badge.
Requesting A Refund
Contact jointalent7@gmail.com within seven days of payment from the email linked to your Talent7 account. Include the provider, date, amount, reason, and provider payment or order reference. Do not send complete card details, bank credentials, UPI PINs, passwords, or OTPs.
Request a refund reviewProvider Processing
- Approved website refunds are returned through the original payment method by the provider used at checkout.
- Google Play purchases are also subject to Google Play billing and refund rules and may need to be requested through Google Play.
- Provider and bank processing times apply after approval.
- A refunded purchase may remove or downgrade the badge according to any remaining captured purchases.
Statutory Rights
This policy does not limit consumer rights or remedies that apply under law. Talent7 may request reasonable information to verify account ownership, payment status, and the basis of a request.